Privacy Policy
At Vibrance Automotive we respect your privacy and understand the importance of protecting personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. By using our website or scheduling service with us, you agree to the practices described in this policy.
Information We Collect
We collect information that you provide directly when you contact us, request service, or complete any form on our website. This may include your name, phone number, email address, vehicle details, and service requests. We also collect limited technical data automatically such as device type, browser, and general location used for analytics and site performance.
How We Use Your Information
We use the information we collect only to provide service, respond to messages, schedule appointments, and improve the performance of our website. Your information helps us contact you about service updates, confirm appointments, and understand what services customers need most often.
Information is used for purposes such as:
- Scheduling and confirming appointments
- Responding to questions or service requests
- Improving user experience and website performance
- Providing estimates and follow up information
- Internal analytics and service planning
Information We Do Not Collect
We do not store credit card information on our website. We do not collect sensitive data such as social security numbers, driver license numbers, or personal financial records.
How We Protect Your Information
We take reasonable steps to protect your information from unauthorized access, modification, or disclosure. Our website uses secure communication methods and we limit internal access to personal information. While no online system is perfect, we use industry standard methods to reduce risk and protect your data.
Sharing of Information
We do not sell or share your information with outside marketers or third party advertisers. Information is only shared when necessary to provide service, such as scheduling software, communication tools, or required legal processes. These partners are required to protect your information and use it only for the intended purpose.
Cookies and Website Tracking
Our website may use cookies or basic analytics to understand traffic and performance. These tools help us improve layout, loading speed, and user experience. Cookies do not collect personal information that identifies you directly.
Your Choices
You can choose not to provide certain information through our contact or appointment forms. You may also adjust your browser settings to block cookies. If you want to update or remove your contact information, you may request changes at any time.
Links to Internal Pages
Our website may include internal links such as:
These links exist only to help you navigate our own website. We do not include external or third party promotional links in our privacy policy.
Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised date. Continued use of our website after updates means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or want to request changes to your information, contact us through the contact page at contact.
This policy is designed to be clear, honest, and easy to understand. Vibrance Automotive is committed to protecting your privacy and providing trustworthy service.